English Support Advisor

ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.

ManpowerGroup is recruiting a Customer Support Agent fluent in English for Braga city to represent our client's brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone.

What we are looking for:

Superb written and oral communication skills in English (C1/C2 level);
Ability to work independently and in a team environment;
Resilient and calm with an ability to assist customers and drive brand loyalty;
Good listening skills and extreme attention to detail;
Proficiency with desktop computer system and internet skills;
Prior customer service experience;
Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.
Twelfth grade (High School diploma);
Your responsibilities:

Carefully handle costumer's concerns;
Engage with customers in a friendly and professional manner while attending to their concerns;
Aim to resolve issues on the by phone call and be proactive;
Our offer:

Base salary + Monthly Bonus + meal allowance;
Career progression plan;
Great staff social events, Employee Committees and an energetic team environment;
Opportunity to work in a multicultural environment;
Transport allowance (If the requirements are met);
Career development.
Initial and continuous training;
Work contract – Full time position;
Location : Braga