Description Come and work with us. Are you a customer service representative looking to expand your skills and maximise your potential earnings?Are you English native or fluent with strong sales skills? Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you! Your future project: join our English Sales Customer Support team. Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform. As a sales advisor in this project, your daily responsibilities will include:Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality serviceEngaging with the clients explaining them the advantages to have the paid version finishing the process of Sale Solve with precision and efficiency emerging issues that customers may facePerform corrections and optimize the customers technical knowledgeMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Previous experience in cross sales (mandatory)Native or proficient level of English (C2)Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailPersuasive SkillsSelf-Motivating SkillsNegotiation SkillsDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Porto, Portugal Benefits. Competitive wagesCompelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)Paid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career. Apply today!