English Customer Support

Position Description:

Full-time job (8 hours a day and 5 days a week - total of 40 hours per week)
Easy and fast recruitment process

About the Project:
It is for a social technology company.
Your New Employer:
A worldwide renowned outsourcing company that provides services of customer and technical support. This job offer will be a great opportunity to be part of its excellence team, in an amazing country.
Some of the Position's Requirements and Responsibilities:

Proficiency in English and Portuguese (C1/C2)
Tech Background: 1 to 2 years, preferably in security and system administration
Tech Support Experience: 1 to 2 years in TI Team
Proficiency in analysis and problem solving
Nice to have:
Experience on Windows Server, Windows Client, Active Directory, and/or Azure Active Directory Administration.

As a Customer Service Representative, your main mission as an EXO / Identity is to be responsible for being the first point of contact for partner queries while delivering a world-class engagement experience and resolving their issues efficiently.
What You Will Be Offered:

Attractive salary: 1,056.29€ gross
Food allowance: 7€ day/card
Complete paid training by certified instructors
Private health insurance

Important Notes:
Please submit your CV in English and include full name, phone number, and personal email.
A residence card for Portugal or EU passport is mandatory upon application.
When you apply for this vacancy, you are agreeing to our Privacy Policy and consenting that we process your personal data. We might share your CV details directly with our client for the purpose of recruitment.
Job Type: Full-time
Pay: 1,386.00€ per month
Application Question(s):

Are you fluent in English and Portuguese?
Do you have a Tech Background: 1 to 2 years, preferably in security and system administration?
Do you have Tech Support Experience: 1 to 2 years in TI Team?
Do you have an EU passport or Portuguese residence card?

Application Deadline: 29/08/2024 Expected Start Date: 02/09/2024
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