Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe's leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world.
Job Profile
We're hiring for End User Services - Workstations & Automation trainee to implement, monitor and operate Microsoft Windows 10/11 endpoints using Intune and other tools from Microsoft stack, and provide support to 1st and 2nd line teams and the end user if required.
You will work closely with the team leaders and team members required to carry out the day-to-day user support activities.
Responsibilities:
Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
Write scripts to automate systems administration tasks.
Install patching, fix vulnerabilities and implement upgrade rollouts.
Respond to escalated service desk/team requests.
Provide 3rd line application support.
Key Skills Required:
BSc/ MSc in IT-related fields - IEFP Level VI
Knowledge and experience of Intune, Windows 10/11 and Microsoft Office productivity applications.
Knowledge of and experience using ticket management tools (JIRA or others)
Strong interpersonal and relationship skills.
Good analytical and problem-solving skills.
Ability to remain calm under pressure, prioritizing effectively.
Collaborative approach to your work;
Fluency in English.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
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