We have an exciting opportunity for you to join our team as a Shared Services Advisor. Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
We're searching for a highly qualified Advisor for the Revenue Services organisation to work closely with our senior manager team. From Day 1, this person will have an immediate impact on our productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to departments. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. This person will join a team of 4 Advisors that will be responsible for Incident & Escalation management, process and quality management, knowledge management and IT & Systems management.
Objectives to this role: Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department headsAssist and communicate with management in decision-making, program management, and initiative implementationReview, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address themImprove current processes and optimize organizational procedures for efficiency and productivityResponsibilities: Teaming up with senior managers to chalk out and prioritize strategic business moves.Guiding department Senior Managers with expert advice to enhance overall team efficiency.Keeping meetings focused and planning and coordinating them effectively.Track the key performance indicators and provide guidance to senior managers on how to improve performance.Providing hands-on support to transform ideas into reality and monitor their progress.Steering strategic business initiatives from genesis to fruition.Pinpointing and addressing core issues within business processes.Presenting the Vice Presidents and Managing Directors with detailed company operations analysis.Evaluating risk factors when making critical business decisions.Leading meetings and workshops with meticulous planning and coordination.Identifying areas of improvement across the organization and making actionable recommendations.Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilitiesDevelop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with senior managers and Managing Directors on special projectsServe as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communicationsWhat do you bring with you: Seven or more years of experience in a business management or executive roleExperience in organizing and directing multiple teams and departmentsExperience in planning and leading strategic initiativesExcellent written and verbal communication skillsVersatile abilities and extreme dedication to efficient productivityWhat do we offer: Attractive compensation packageLearning resources to further develop your skills and knowledgeTuition Assistance Program (*applicable for FedEx positions with a permanent contract)Employee Assistance Program for you and your family in difficult life situationsEmployee reduced-rate shippingGreat career opportunitiesFedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
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