E-Commerce Customer Service Representative In Lisbon (Dutch Speaker)

Do you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your career in an innovative environment, this is the opportunity for you!Your responsibilities and impact as a customer service agent will be:Assisting customers who have questions about their shopping cart or are experiencing another problem during their shopping experience, either by phone, e-mail, or chatroomsProviding smart and calm solutions in situations while paying attention to detailsSkills, qualifications and interests you need to succeed in this role:You are fluent in Dutch or Flemish and have a good command of EnglishYou are energetic and innovativeYou are a fast thinker and work proactivelyMotivation and teamwork are some of your soft skillsPassion for fashion and trends. Capable of accessorizing and providing styling adviceYou have excellent communication skillsYou have an intercultural mind and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time (40h/week) on rotating shifts (depending on the project)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1.040€ gross/monthExcluding accommodation: 1.298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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