About Minga London:Minga London is a fashion brand that doesn't compromise on creativity or individuality. We began our journey selling tie-dyed tees in a local market, and today, we create bold clothing for free-spirited individuals. With a dedicated following of around 800k on Instagram, we've built a community that champions self-expression and uniqueness. Every piece we create reflects our commitment to sustainability, quality, and creativity. Our products are made to last and are available worldwide on our site www.mingalondon.com, and through retailers like ASOS, H&M, Urban Outfitters, and Dolls Kill.Role Overview:We are looking for a highly organized and proactive E-commerce Assistant to join our growing e-commerce team at Minga London. This role will play a crucial part in supporting the smooth day-to-day operations of our online store. The ideal candidate will have experience with eCommerce platforms like Shopify, along with a strong interest in fashion and digital marketing.As an Ecommerce Assistant, you will help manage product listings, monitor inventory levels, assist with promotional activities, and ensure the website is always up to date. You will also collaborate closely with the marketing, customer service, and operations teams to ensure our e-commerce site provides an outstanding shopping experience for our customers.Key Responsibilities:Assist with the day-to-day management of our eCommerce store, including uploading and updating product listings, prices, and descriptions.Work within Shopify to manage product inventory, ensuring that stock levels are accurate and updated regularly.Help implement promotional campaigns, updating banners, discount codes, and other elements to ensure they align with current marketing efforts.Support the team in monitoring and optimizing the website to improve user experience and conversion rates.Collaborate with the customer service team to address any eCommerce-related issues that arise and ensure smooth communication with customers.Conduct regular quality checks on the website to ensure all product listings and site content are correct and visually appealing.Monitor and report on key eCommerce performance metrics, such as sales, conversion rates, and customer behavior, to help improve the site's performance.Assist in the creation, scheduling, and management of promotional emails, newsletters, and campaign-specific emails.Requirements:Experience working with eCommerce platforms, particularly Shopify.Strong attention to detail with the ability to ensure accuracy in product listings, inventory management, and site updates.Interest in digital marketing and eCommerce with a passion for fashion.Basic understanding of eCommerce metrics and analytics, with a willingness to learn more.Ability to manage multiple tasks simultaneously in a fast-paced environment.Excellent communication and organizational skills, with a proactive attitude toward problem-solving.Previous experience in an eCommerce or retail environment is a plus.Personal Attributes:Highly organized and detail-oriented.Self-motivated, proactive, and adaptable in a fast-paced environment.Strong communication and collaboration skills, with the ability to work well in a team.Passionate about fashion and digital commerce.A quick learner with a desire to grow in the eCommerce field.Benefits:50% Employee Discount on all Minga London products.Hybrid working environment.Social team events and professional growth opportunities.Access to benefits program, including health insurance, flexible time off, and employee wellness initiatives.
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