We have an exciting opportunity for you to join our team as a Industrial Engineer - VISA, Planning & Engineering Team As a Planning & Engineering Specialist within the VISA team, you will play a crucial role in optimizing our customs clearance processes and ensuring operational efficiency. Leveraging your expertise in systems analysis and process engineering, you will collaborate across teams to identify opportunities for improvement, develop innovative solutions, and drive continuous enhancement of the VISA system. You will work closely with key stakeholders, internal teams, and external vendors to ensure seamless project execution and alignment with both divisional and corporate goals.
What you will be doing: Apply specialist knowledge to perform and review specific processes and procedures within the VISA system, supporting the achievement of divisional and corporate goals. Ensure day to day updates, maintenance and validation of the VISA system is performed in response to internal customer requirements. Lead and participate in the design, development, and implementation of new or existing processes within the VISA platform. Coordinate complex, sensitive, or high-impact processes related to customs clearance and the VISA system. Perform audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied within VISA. Identify and investigate anomalies, issues, or variances in the VISA system to be addressed. Develop and maintain knowledge of relevant FedEx principles, processes, tools, and best practices related to customs clearance and VISA operations. Initiate, analyze, and work on projects that deliver business solutions through improved processes, including enhanced efficiencies and additional customer services within the VISA framework. Validate and complete accurate and timely reporting, compiling data from all relevant sources to prepare comprehensive reports on VISA performance and compliance. Identify risks and opportunities within key processes in the VISA system, sharing findings with management and contributing to the development of solutions. Ensure ongoing compliance with defined FedEx processes and procedures, relevant legislation, and external regulations related to customs clearance and the VISA system. Align and gain commitment to actions across teams and from different stakeholders, including customers, other functional departments, and vendors. What do you bring with you: Degree or professional qualification in Business, Engineering, or a related technical field. A minimum of 3-5 years of experience in planning and engineering, with a focus on clearance process optimization and business analysis. Strong analytical and problem-solving skills, with the ability to interpret and apply complex data to drive business decisions. Project management experience, with demonstrated skills in managing cross-functional teams, meeting tight deadlines, and tracking budgets. Familiarity with customs clearance procedures, customs regulations, and automated systems that support clearance operations. High degree of accuracy, precision and confident decision making. Expertise in business process development, automation opportunities, and continuous improvement initiatives. Proficient in tools such as Excel, MS Project, Word, AutoCAD, and PowerPoint to support planning and analysis tasks. Excellent interpersonal, communication, and influencing skills, with a proven ability to work across different cultures and nationalities. Results-oriented with a flexible, creative approach to problem-solving and a focus on driving continuous improvement. Willingness to travel regionally to support operational needs and projects. What do we offer: Impact on business at strategic level and exposure to middle and upper management. A unique and challenging position in an innovative, international, and dynamic working environment. Package of non-wage benefits (medical care including dental package; life insurance; multisport/mybenefit; extensive learning resources to further develop your skills and knowledge, including online language courses). Beside a competitive benefits and reward package we offer our employees a wide array of formal training and on-the-job learning opportunities to bring your career in FedEx to the next level. Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home. Tuition Assistance Program. Employee Assistance Program for you and your family in difficult life situations. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
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