We are looking for a talented business analyst to drive successful implementation of Microsoft Dynamics 365 field service solution evaluating business requirements of the customers and converting them into technical specifications. Working closely with end-users, technical team and different stakeholders, you will oversee the efficient configuration, customization, and roll out of Microsoft Dynamics 365 Field Service, ensuring it aligns with the organization's objectives. Requirements: Bachelor's degree in business administration, computer science, or equivalent 3+ years of experience as a business analyst Proven track record of successful Microsoft Dynamics 365 Field Service implementation Skilled in system configuration, customization, and data management within Microsoft Dynamics 365. Familiarity with Agile or iterative project management methodologies. Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions Highly organized and able to work independently without guidance Excellent communication and interpersonal skills to work with different stakeholders Excellent command of spoken and written English Nice to have: MS Dynamics certification (MB-240) Pre-sales experience Responsibilities: Interact with potential customers to gain a clear understanding of their needs and goals Collaborate with different stakeholders to gather, analyze and document requirements Convert business needs into functional specifications Configure and customize Dynamics 365 field service based on customer requirements Work closely with developers to execute requirements and resolve issues Provide user training sessions when needed Provide ongoing support for post-implementation About us: We believe that the future is digital! We're a global software engineering company born in East Europe making success stories for over 20 years. Since 1998, Itransition has served over 800 clients, 50 of them for +5 years; includes IATA, AiBUY, adidas, Wargaming, Philips, and PayPal. The geography of our projects extends across 40 countries and counting, while our US and European offices house 3,000+ professionals working daily to deliver business value through technology. Commitment, Excellence, Passion, and Clarity drive us! We can offer: Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota Competitive compensation that depends on your qualification and skills Career development system with clear skill qualifications Flexible working hours aligned to your schedule Options to work remotely Corporate medical insurance covering services of private and public medical centers English courses online Corporate parties and events for employees and their children Gym membership compensation, corporate sport competitions (cybersport included) 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate Job Type: Full-time #J-18808-Ljbffr
