We are looking for a talented business analyst to drive successful implementation of Microsoft Dynamics 365 field service solution evaluating business requirements of the customers and converting them into technical specifications. Working closely with end-users, technical team and different stakeholders, you will oversee the efficient configuration, customization, and roll out of Microsoft Dynamics 365 Field Service, ensuring it aligns with the organization's objectives.
Requirements:
Bachelor's degree in business administration, computer science, or equivalent
3+ years of experience as a business analyst
Proven track record of successful Microsoft Dynamics 365 Field Service implementation
Skilled in system configuration, customization, and data management within Microsoft Dynamics 365.
Familiarity with Agile or iterative project management methodologies.
Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions
Highly organized and able to work independently without guidance
Excellent communication and interpersonal skills to work with different stakeholders
Excellent command of spoken and written English
Nice to have:
MS Dynamics certification (MB-240)
Pre-sales experience
Responsibilities:
Interact with potential customers to gain a clear understanding of their needs and goals
Collaborate with different stakeholders to gather, analyze and document requirements
Convert business needs into functional specifications
Configure and customize Dynamics 365 field service based on customer requirements
Work closely with developers to execute requirements and resolve issues
Provide user training sessions when needed
Provide ongoing support for post-implementation
About us:
We believe that the future is digital! We're a global software engineering company born in East Europe making success stories for over 20 years. Since 1998, Itransition has served over 800 clients, 50 of them for +5 years; includes IATA, AiBUY, adidas, Wargaming, Philips, and PayPal. The geography of our projects extends across 40 countries and counting, while our US and European offices house 3,000+ professionals working daily to deliver business value through technology. Commitment, Excellence, Passion, and Clarity drive us!
We can offer:
Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Job Type: Full-time
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