.Are you fluent in Dutch and ready to immerse yourself in the world of customer service? Join us as a Dutch-Speaking Customer Advisor in Portugal, where your language skills will be the key to providing outstanding support to our valued customers. This unique remote opportunity allows you to enjoy the beauty of Portugal while working from the comfort of your home. Whether you're a seasoned professional or starting your career, this role offers competitive compensation, health and life insurance benefits, and a comprehensive relocation package for those looking to experience the charms of Lisbon. Prior experience is not necessary, and we welcome individuals passionate about delivering exceptional customer experiences.About Us:At the forefront of the e-commerce industry, we are committed to providing top-notch customer service to our global clientele. In Portugal, we've created a dynamic and inclusive team that thrives on collaboration and innovation. As a Dutch-Speaking Customer Advisor, you'll play a pivotal role in ensuring customer satisfaction and contributing to our success in the competitive world of e-commerce.Position Overview:As a Dutch-Speaking Customer Advisor, you'll be the bridge between our customers and the exciting offerings of our e-commerce platform. Your proficiency in Dutch will be essential in providing personalized and effective support.Key Responsibilities:Customer Support: Engage with Dutch-speaking customers through various channels, including phone, email, and chat, addressing inquiries and providing solutions with a friendly and helpful demeanor.Language Proficiency: Leverage your Dutch language skills to communicate effectively and empathetically with customers, ensuring a positive and tailored experience.Collaboration: Work collaboratively with our diverse team, sharing insights and contributing to a positive working environment.Qualifications:Fluency in Dutch: Mastery of both spoken and written Dutch is essential for effective communication with Dutch-speaking customers.Customer-Centric Approach: Strong communication skills with a customer-centric approach, ensuring a positive and seamless customer experience.Tech-Savvy: Comfortable navigating various online platforms and tools, with the ability to quickly adapt to new technologies utilized for customer support.Problem-Solving Skills: Exhibit strong problem-solving skills, resolving customer concerns efficiently and professionally.Perks:Remote Work in Portugal: Enjoy the flexibility of working remotely anywhere in Portugal while contributing to our global customer support team.Relocation Package: For those coming from abroad, experience the charms of Lisbon with our comprehensive relocation package, covering your journey to Portugal and ensuring a smooth transition.Competitive Compensation: Your dedication to delivering exceptional customer service is recognized and rewarded with a competitive salary reflecting your valuable contributions
