Dutch-Speaking Customer Advisor for a Fortune 500 CompanyDo you want to represent a well-known Fortune 500 Company from thé expat city, Lisbon? Do you speak Dutch and want to gain international experience within customer service? Then we have a golden opportunity for you!Our client is searching for Dutch speakers, that want to work within customer service. Your relocation to Portugal will be fully supported by our partner!The Client: Our partner is the market leader in Customer Care Services. Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Portugal. Join them and enjoy one of the sunniest Mediterranean countries.Your Responsibilities:Log all inbound and outbound contacts, as well as any updates to customer records.Perform technical troubleshooting with customers.Assist with the fulfillment of customer orders by providing relevant information to customers.Track and follow cases to ensure that they are closed in an efficient and timely manner.Provide and maintain a strong, professional relationship with all customers and show empathy at all times.Identify opportunities to up-sell and/or cross-sell.Requirements:Native level Dutch, fluent English (C1).Desire to work in Lisbon, Portugal.EU citizenship or Work VISA is mandatory to apply.Pro-active attitude.Offer:Excellent relocation support: Flight ticket, accommodation for 4 weeks, and help in many other things.Competitive local salary.Extra payment for Night shifts, Overtime, Portuguese Holidays & Sundays.Ongoing paid training using the latest technologies.Both private and public health insurance coverage.On-site canteen.Employee Relations team to help new hires integrate into the Portuguese lifestyle and culture.Fun team activities inside and outside the company.Lots of benefits and discounts for employees.About Multilingual Jobs Worldwide: We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and many more with businesses from all over the world. Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.
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