Join our fast-growing, dynamic global company in the beautiful and culturally rich city of Lisbon, Portugal.
We specialize in providing exceptional digital services and ensuring safe and engaging online experiences for users worldwide.
With a strong emphasis on innovation and excellence, we have established ourselves as a trusted partner for numerous high-profile clients.
Our supportive, inclusive work environment encourages our employees to excel and develop their careers.
Job Description: We are actively seeking a meticulous and proactive Dutch Speaking Content Reviewer to join our Lisbon team.
In this pivotal role, you will be responsible for reviewing and evaluating user-generated content to ensure it adheres to our clients' community guidelines and standards.
Your efforts will play a crucial role in maintaining a positive and safe online environment for users.
This is an exciting opportunity to gain valuable experience in a rapidly evolving industry while contributing to a vital aspect of digital community management.
Key Responsibilities: Content Review and Evaluation: Thoroughly review and evaluate user-generated content, including text, images, and videos, in Dutch.
Ensure all content complies with established community guidelines and policies.
Identify, flag, and escalate content that breaches guidelines or poses potential risks.
Feedback and Documentation: Provide clear and constructive feedback to content creators regarding community standards and moderation decisions.
Maintain detailed records of review activities and decisions for reporting and analysis.
Collaborate with cross-functional teams to develop and refine content policies and procedures.
User Interaction: Engage with the online community to promote a positive and safe user experience.
Address user inquiries and concerns related to content reviews in a professional and timely manner.
Participate in community-building initiatives and projects as needed.
Continuous Improvement: Stay updated on changes in content policies, industry trends, and best practices.
Contribute to the continuous improvement of the review process by sharing insights and suggestions.
Participate in training sessions and professional development opportunities to enhance your skills.
Qualifications: Language Proficiency: Native or fluent in Dutch with excellent written and verbal communication skills.
Proficient in English (minimum B2 level) to effectively communicate with the team and management.
Attention to Detail: Strong ability to identify and address content that violates community guidelines.
Excellent problem-solving skills and the ability to make quick, informed decisions.
Work Ethic: Ability to work effectively in a fast-paced and dynamic environment.
High level of professionalism and confidentiality in handling sensitive content.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Experience: Previous experience in content reviewing, moderation, or a related field is a plus, but not required.
Familiarity with social media platforms and online community dynamics is advantageous.
Benefits: Financial Incentives: Competitive salary with performance-based incentives.
Signing bonus of €2500.
Relocation Support: Comprehensive relocation package if you are moving from another city or country, including accommodation in Lisbon and flight tickets to Lisbon.
Assistance with settling in and navigating the city.
Health and Wellness: Comprehensive health and life insurance coverage to ensure your well-being.
Access to wellness programs and resources to support your physical and mental health.
Career Development: Opportunities for career growth and advancement within the company.
Access to continuous training and professional development programs.
Mentorship and support from experienced professionals in the field.
Work Environment: A supportive and inclusive workplace culture that values diversity and encourages collaboration.
Regular team-building activities, company events, and social gatherings to foster a sense of community.
Modern and comfortable office facilities located in the heart of Lisbon.
Why Lisbon?
Lisbon is a vibrant and culturally rich city known for its stunning architecture, historic sites, and friendly atmosphere.
As the capital of Portugal, Lisbon offers a unique blend of traditional charm and modern amenities.
Living and working in Lisbon provides an excellent quality of life, with a mild climate, beautiful beaches, and a thriving expatriate community.
Enjoy the city's diverse culinary scene, bustling markets, and vibrant nightlife, all while benefiting from a relatively low cost of living compared to other major European cities.
