Location: Lisbon, Portugal (fully onsite)
Full relocation is offered including permanent accommodation, airport pick up, and support with documentation.
As a successful Dutch Sales Account Executive, you will be responsible for managing key client accounts and understanding their business needs and how you can support them. You will be supporting our clients by understanding the knowledge gaps in their organization and offering a consultative approach in providing them with access to knowledge experts globally.
Key Responsibilities Manage key accounts and provide a high level of customer care, anticipating clients' needs by delving deep and understanding their business models.
Work with key clients on projects, understanding their objectives and analyzing data.
Manage and maintain the in-house knowledge database and reach out to recruit new experts when required.
Develop strong internal and external relationships with customers and find new & innovative ways to continually enhance the customers' experience.
A track record in meeting and exceeding targets while ensuring work in a fast-paced environment.
Participate in weekly & monthly meetings.
Navigate complex compliance requirements and operations procedures that differ with each client and jurisdiction.
Experience Minimum 2 years' experience in sales, customer service, telesales, and/or account management.
CRM proficiency experience is a plus; high levels of motivation, enthusiasm, and an innovative approach are preferred.
A natural attitude towards providing excellent quality service.
Excellent telephone manner is essential.
Good team player with a flexible and cooperative attitude.
Excellent communication skills and ability to build effective long-term relationships.
Able to develop positive business relationships and to 'close' a sale.
Excellent attention to detail and written and verbal communication skills.
This role is a driving force for the success of the company and demands the highest level of professionalism and customer service. If you think you have the attributes to fill this role, please forward your CV to Emily Mason or Roisin Claffey via the link attached.
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