Dutch Or Flemish | Customer Support | Ref: 159951

ManpowerGroup is a multinational company recognized worldwide for making business more human. By choosing us, you are choosing to be part of a multicultural and dynamic team in a universe of projects with the best brands on the market. Come build your career with us!
The Role:
As a Customer Experience Specialist, your clear mission is to make our clients happy! You will be the voice of our brand, providing support to our customers through various channels (Chat, Email, and Telephone). Your focus will be to solve their questions or concerns, maintain and update customer information, and follow up as necessary. We are looking for travel lovers with a passion for helping people; we're there for each other as much as we are for our customers!
Benefits:

Salary package up to 1930€/monthly.
Bonus package to reward your hard work.
Full-time, paid training to help you on your way to success.
A huge learning and development platform tailored to you.
Being part of a thriving, open-minded work culture.

What you'll be doing:

Listening, responding, and mediating between our international guests and partners to resolve issues.
Replying to calls, emails, and messages from customers all over the world in Dutch and English.
Navigating different online IT tools and browsers to provide accurate information and follow set processes.
Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment.
Regular involvement with company events, team meetings, and projects.
Ensuring a high level of customer service.

What you need:

Written and oral fluency in Dutch (native or C2 level) and English (minimum B2).
A problem-solving and solution-driven mentality.
A positive, motivated mindset to help you deal with tricky customer problems.
An open mind to changing priorities and business processes.
Intermediate IT skills.
A desire to work in a team-based, fast-paced, international environment where you'll embrace different cultures, nationalities, and languages.
A good internet connection that allows you to work from home.

Is this for you? Send us your CV!
Tipo de oferta: Período Integral
Pagamento: 850,00€ - 1500,00€ por mês
Horário de trabalho:

Turno de 8 horas

Remuneração suplementar:

Décimo terceiro salário
Subsídio de Natal

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