Our client is dedicated to providing exceptional customer support services to assist users with account inquiries, technical support, and related issues across various communication channels such as phone, email, chat, and social media.Responsibilities:Provide clear and precise information on company servicesHandle toll collection services efficientlyUpdate users on service disruptions promptlyAssist users with service membership agreements and contractual changesOffer support and guidance in checking account statementsAddress and resolve complaints and infractions effectivelyProvide updates on the status of user requests or complaintsCompensation & Benefits:Training program: 10 working days, 8 hours per day, English language instructionTraining program compensation: 42.72 EUR daily allowanceMonthly Salary Options:1,298 EUR gross, including base salary, Christmas and Holiday bonuses, plus Food allowance1,040.66 EUR gross, including room allowance, base salary, Christmas and Holiday bonuses, plus Food allowanceBenefits: Private health insurance, meal card, holiday bonusesSchedule & Location:Hours: 40 hours/week, 8 hours per day with 1-hour lunch break, Monday to FridayRotational shifts between 8:00 am to 5:00 pm2 days off per week, scheduled by shift managerLocation: LisbonJoining Deadline: 08.07Relocation Assistance:Airport pick-up and administrative support for registration in PortugalReimbursement of initial flight expensesYearly two-way flight ticket within the EUCompany-shared apartment accommodationFree Portuguese lessons, sports activities, cooking lessons, and moreAccommodation:Option to reside in company-rented apartments for at least 14 monthsFully furnished apartments with utilities covered (water, gas, electricity, cable TV, internet)Apartments located 20-60 minutes from the workplaceArrival essentials provided: bedsheets, pillows, towelAdditional Details:1-month trial periodTemporary contract with potential for renewal and permanencyApply today and get 2,500 EUR sign-on bonus!
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