Dutch/Flemish Inbound Or Outbound Client Advisor

Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the traditional cuisine, enjoy the weather and visit the hotspots. Sounds like an opportunity for you to check out this position!Your roleFor the second largest energy producer and energy supplier in the Belgian market, we are looking for an Outbound Client Advisor candidate. As an Outbound Client Advisor, you will be responsible for delivering a high level of courteous and efficient customer service across multiple contact channels – phone, mail, chats & social media.TasksCalling prospects via the delivered database / Receiving callsActive listening to understand the sales opportunities based on the needs of the clientComparing tariffs from other suppliersConvincing prospect to become a clientAssisting with the digital contract signingThe agent goes through the contract with the client (online) & assists with the digital contract signingProposing/selling other products and/or services such as energy control monitors, boiler maintenance, e-mobility items.RequirementsDiploma of Secondary EducationContact center experience is an assetHigh proficiency in Dutch/Flemish and fluent in EnglishPC skills (experience with working with computer systems)Good writing skillsCustomer orientation - Ability to develop and maintain strong relationships with clientsPersuasiveness – to convince others, while using clear explanations and well-formed argumentsEmpathy - Understands another person's circumstances, point of view, thoughts, and feelings.Self-confidence - Confidence in own powers and abilities.Sales AbilityWillingness to learnMotivation to learn and do salesOur offerPaid trainingFun, people-oriented call centreMarket-based basic salaryGrowth opportunitiesRelocation PackagePrivate health insuranceLocationRemote, must be based in Greece#J-18808-Ljbffr