Join a renowned global company in the sales and online marketing advertisement industry, known for its innovative and cutting-edge services.
We are based in Lisbon and are dedicated to providing exceptional support to Dutch-speaking clients.
If you're passionate about helping businesses thrive through online marketing, this is the perfect opportunity for you!
Be part of a dynamic, multicultural team that values diversity, growth, and creativity.
What You'll Do As a Dutch Customer Support Advisor for a sales and online marketing project, you will be responsible for assisting advertisers and businesses in maximizing their online presence and success.
Your key responsibilities include: Client Assistance : Support Dutch-speaking clients via phone, email, and chat, providing timely and accurate information related to online marketing solutions.
Sales Support : Help clients optimize their online marketing campaigns and ad placements, guiding them on best practices for effective results.
Problem-Solving : Troubleshoot issues related to ad performance, billing, and technical difficulties, offering step-by-step solutions to improve campaign outcomes.
Documentation : Maintain detailed records of client interactions and feedback to ensure continuous service improvement.
Feedback Gathering : Collaborate with the team to gather insights from clients, helping to drive product enhancements and marketing strategies.
Relationship Building : Develop strong relationships with clients by offering tailored support and demonstrating a deep understanding of their needs.
What We're Looking For We are seeking a proactive, results-oriented individual with the following qualifications: Language Skills : Fluent in Dutch and English, with excellent verbal and written communication abilities.
Customer-Centric : A passion for providing high-quality customer service and helping businesses achieve their goals.
Analytical Thinker : Strong problem-solving skills, with the ability to diagnose and resolve advertising-related issues quickly.
Organizational Skills : Ability to manage multiple tasks efficiently while meeting deadlines in a fast-paced environment.
Tech-Savvy : Comfortable using online marketing tools and platforms, with a keen interest in digital marketing and advertising trends.
Team Player : A collaborative mindset, with the ability to work independently and contribute to team success.
What We Offer By joining our team, you will benefit from a range of perks designed to help you thrive both personally and professionally: Competitive Salary : Attractive compensation package, with opportunities for performance-based bonuses.
Lisbon Location : Work in a vibrant office in Lisbon, a city known for its culture, innovation, and beautiful surroundings.
Career Growth : Opportunities for advancement within the company, with continuous training and development to help you excel.
Learning Opportunities : Access to specialized training programs in online marketing and advertising.
Innovative Environment : Be part of an industry leader, working with cutting-edge technology and marketing solutions.
?? Health & Wellness : Comprehensive health insurance and wellness programs to support your overall well-being.