We are looking for Dutch native speakers OR fluent in English (B2) to work as a Customer Service in call center environment in Lisbon, Portugal. Our client is the European leader in travel experiences.
Mission of the project: Act as a Travel Advisor Help customers managing their bookings and problems/queries they may have Provide general information about products and services available Counselling customers regarding the company's services; Find the best solution for your customers' needs Native Dutch OR Flemish + English level (B2/C1) Availability to work in rotating shifts from Monday to Saturday, from 8 am to 20 pm Excellent listening and communication skills Positive attitude and team spirit Experience in customer service is preferrable For non-EU applicants, it is mandatory to hold a valid work permit/ hold an EU Passport A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI; Full-time job (40 hours weekly); Free training for all necessary software and product knowledge + continued training and development; Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year); Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site; Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more; Currently: working from home position (equipment provided by the company) When back to the office: Great location with easy access to public transports (train, metro and buses); Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area; On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines; Relocation Package for those living abroad that includes:
Optional Accommodation in shared apartment provided by the company, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;