Job Description We are looking for a Manage Services Engineer to join Devoteam Managed Services.
We focus on developing solutions end to end within Cloud Providers and its technologies.
Cloud Infrastructure Management: Manage and maintain hybrid and multi-cloud environments, ensuring infrastructure is consistently available and operational.
Perform routine activities, including security updates, patches, and backups, documenting all processes.
Collaborate with teams to troubleshoot infrastructure issues and continuously improve the environment.
Operations Monitoring and Automation: Configure and manage monitoring solutions, such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring,Grafana and Prometheus to identify and address performance and availability issues.
Automate operational tasks and workflows using tools like AWS Lambda, Azure Automation, or Python/Bash scripting to reduce manual interventions and increase efficiency.
Respond proactively to alerts and incidents, conducting analyses to minimize recurrence.
Security and Compliance: Implement and manage security and compliance policies, including configuring access controls (IAM) and permissions to secure the multi-cloud environment.
Monitor and respond to security events in real-time, ensuring best practices are followed and updated.
Technical Support and Troubleshooting: Provide 2nd-line technical support for incidents related to hybrid and multi-cloud environments.
Work collaboratively with development, operations, and security teams to quickly resolve issues and minimize service impact.
Document incidents, resolutions, and operational procedures to promote centralized, shared knowledge.
Qualifications Education & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent.
Minimum of 4 years of experience with cloud platforms (AWS, Azure, Google Cloud).
Technical Skills: Solid experience with multi-platform cloud services, such as AWS, Azure, or Google Cloud.
Proficiency in automation and scripting tools, like Terraform, Ansible, Python, and Bash.
Familiarity with monitoring and logging tools (CloudWatch, Azure Monitor, ELK Stack).
Soft Skills: Excellent English communication skills, both written and verbal.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team, collaborating effectively with cross-functional teams.
Preferred Qualifications: Certifications in cloud platforms, such as AWS SysOps, Azure Associate, or Google Associate Cloud Engineer.
Experience in hybrid and multi-cloud environments.
Knowledge of serverless architectures and microservices practices.
Additional Information The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination.
We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization.
All of our vacancies are open to people with disabilities.