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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Director of Security, Welfare and Services Andaz Andaz Lisbon PT - 11 - Lisbon
Security
Department Head/Manager
Full-time
Local
Summary We are looking for a Director of Security, Welfare and Services to join our pre-opening team at Andaz Lisbon. Expected to open in Q2 2025 , Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt's continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon . Located in the center of Lisbon's bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.
About the role The Director of Security, Welfare and Services is responsible for developing, implementing, and managing security protocols, emergency response plans, and welfare programs for the hotel.
The Director will ensure a secure, healthy, and safe environment, mitigating risks while promoting a culture of safety and well-being within the hotel.
Qualifications Proven experience in security and welfare management In-depth knowledge of security operations, crisis management, and risk mitigation. Strong leadership and decision-making skills, with the ability to manage teams and cross-functional initiatives. Excellent communication and interpersonal skills to work with staff at all levels and external partners. A proactive, results-oriented mindset with a commitment to continuous improvement. Relevant certifications in security, health, and safety management are a plus. If this sounds interesting, and a little bit like you, go ahead- click and apply! we l ook forward to hearingfrom you!
Care Connects us at Hyatt - we open doors, we welcome you and we care. And we offer a great range of benefits, including:
Long term career growth opportunities A motivated and connected team 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts And a company that truly cares Be part of something bigger. Make a difference in the lives of those around you. Join a company that values empathy, wellbeing, respect, integrity, experimentation, inclusion. Discover why Hyatt is consistently ranked as one of the world's best places to work.
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