We are looking for a Director of Housekeeping to join our pre-opening team at Andaz Lisbon. Expected to open in Q2 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt's continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon. Located in the center of Lisbon's bustling Baixa district, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings providing various private suites. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.
About the role The Director of Housekeeping is responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across all areas of our property. The Director of Housekeeping will manage a team of housekeeping professionals, oversee daily operations, and work closely with other departments to maintain an exceptional and personalized guest experience.
QualificationsHousekeeping experience in a high volume city hotel environment, multicultural team management experience.Pre-opening experience in Luxury preferred.Quality and Trainer Mindset.Portuguese language is essential.Strong leadership skills with the ability to motivate and manage a large team.Excellent attention to detail and commitment to high standards of cleanliness and guest satisfaction.Good organizational and time-management skills, with the ability to prioritize and multitask in a fast-paced environment.Strong communication and interpersonal skills to collaborate with staff, management, and guests.If this sounds interesting, go ahead - click and apply! We look forward to hearing from you!
Care Connects us at Hyatt - we open doors, we welcome you and we care. We offer a great range of benefits, including:
Long term career growth opportunitiesA motivated and connected team12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discountsA company that truly caresBe part of something bigger. Make a difference in the lives of those around you. Join a company that values empathy, wellbeing, respect, integrity, experimentation, and inclusion. Discover why Hyatt is consistently ranked as one of the world's best places to work.
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