Director Hotel Operation (M/F)

Descrição do emprego Supervisory Responsibilities: All Head of departments onboard Company Fleet Positions Duties/Responsibilities: Full responsibilities of the Hotel Operation including all aspects as hotel services, food & beverage, finance, shore excursion & administration Develop Cruise Product for the German & French Market First charter partner contact- Ensure charter standards Achieving the company KPI`s set during the yearly budgets Guest satisfaction indicators Implementing and supervising company standard operating procedures Responsible for Cruise Industry Compliance Overseeing financial reporting Achieving Guest Revenues Adherence Monthly & Annual cost Implementation and follow-up on company cultures/ values Project Supervision & Implementation Supporting training and development programs and objectives.
Support of HR planning Part of the Emergency Response Team Coordinates activities required to meet Hotel Quality Standards as per SOPs Assists in creating SOP´s to ensure processes are followed and quality assurance standards are being met.
Final decision on all Hotel Operation related areas Qualificações Education and Experience: 10 years experiences as Hotel Director on board of a Cruise vessel Bachelor's degree in relevant field.
Hotel Management School education Strong Microsoft Office knowledge (Excel expert) Expedition & World Cruise Experiences Speaking German or French is an advantage Required Skills/Abilities: Leading a multi-international team Excellent leadership quality Excellent verbal and written communication skills in English.
Strong presentation skills.
Knowledge of quality management system.
Informação adicional Reporting: Directly to the company CEO