Director Hotel Operation (M/F)

Mystic Cruises is an expedition ocean cruise line offering an incredibly intimate view of some of the world's most exciting destinations, including Antarctica, the Arctic region, Northern Europe, and the Mediterranean, in an ecofriendly way, but with all the comfort of a fivestar service. Mystic Cruises sail into the heart of landmark cities, as well as to small, exclusive ports where larger vessels cannot enter, to provide our guests once in a lifetime experiences. With a strong commitment to environmental sustainability, Mystic Cruises implemented technological innovations on its ships in order to ensure a minimal impact of its operations..Supervisory Responsibilities:All Head of departments onboardCompany Fleet PositionsDuties/Responsibilities:Full responsibilities of the Hotel Operation including all aspects as hotel services, food & beverage, finance, shore excursion & administrationDevelop Cruise Product for the German & French MarketAchieving the company KPI`s set during the yearly budgetsImplementing and supervising company standard operating proceduresResponsible for Cruise Industry ComplianceAchieving Guest RevenuesAdherence Monthly & Annual costImplementation and follow-up on company cultures/ valuesProject Supervision & ImplementationSupporting training and development programs and objectives.Support of HR planningPart of the Emergency Response TeamCoordinates activities required to meet Hotel Quality Standards as per SOPsAssists in creating SOP´s to ensure processes are followed and quality assurance standards are being met.Final decision on all Hotel Operation related areasEducation and Experience:10 years experiences as Hotel Director on board of a Cruise vesselBachelor's degree in relevant field.Strong Microsoft Office knowledge (Excel expert)Expedition & World Cruise ExperiencesSpeaking German or French is an advantageRequired Skills/Abilities:Leading a multi-international teamExcellent verbal and written communication skills in English.#J-18808-Ljbffr