Be a part of a revolutionary change At PMI, we've chosen to do something incredible. We're totally transforming our business, and building our future on smoke-free products.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our Retail teams have a direct impact on our new mission: converting and serving smokers to our ground-breaking, smoke-free IQOS products. They're at the forefront of our total transformation as we roll out new products and categories. It's an energized, exciting, engaging experience.
Retail is where you can set the rules. You can shape the customer journey, from acquisition and conversion through to loyalty. And you can watch your efforts succeed and develop your skills collaborating across regions and functions.
If you want to make a life-changing impact on consumers, there's nowhere better to develop your career. Come and join us!
Your 'day to day' As Retail Supervisor you will be responsible for regional operational stores management, articulating strategic plans between the management team, the field and other external stakeholders. You'll be participating in decision-making processes, analysing sales, team development and customer satisfaction while striving to deliver a unique consumer experience and boost store results for all IQOS Stores Universe in Portugal.
Who we're looking for University degree.Minimum of 5 years of experience as retail manager in personalized customer service;Proven experience in delivering an excellent customer experience;Previous experience working with KPIs;Previous experience in managing commercial teams (preferably in retail);Strong analytical skills (upper intermediate knowledge of MS Office Excel - Advanced preferable);Strategic thinking and collaborative working attitude;Ability to adapt to challenges, always keeping a professional attitude of learning and evolving;Excellent verbal and interpersonal abilities;Team player;Fluency in Portuguese and English;Knowledge of retail or business systems (i.e.: POS, MS Office etc);What we offer Competitive salary plus Tabaqueira's employee benefits including:Life and Health insurance;Pension Plan;Education allowance;A challenging work environment, with great development opportunities;Growing and development opportunity within the Company.Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.Take pride in delivering our promise to society: to deliver a smoke-free future.To join our growing team….
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