Digital Project Manager

What you'll do

To manage Retail and Digital transformation, efficiency project.

Identify new opportunities for developing retail, that could increase customer experience;

Implement digital transformation projects;

Implement skyline efficiency project in retail;

Develop new platforms that lead to more empowerment of the sales channels (eg. Renewals and retention projects);

Develop and execute action plans to deliver and grow sales and operations performance;

Drive high NPS through delivering excellent end to end customer experience.

Who you are

Bachelor's or master's in Management, Marketing or similar;

5+ years of experience;

Experience in retail and/or telesales industry;

Digital and technology-oriented mindset;

Data analysis;

Strong intuition about consumer behaviour and motivation;

Strong written and verbal communications, persuasion skills and ability to influence behaviours;

Great project management and organisation skills and capable of dealing with different stakeholders and challenges simultaneously and under pressure;

Critical thinking and problem-solving orientation;

Portuguese/English Language proficiency.

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