Digital Product Advisor (German Speaker) - Remote

Are you looking for a new job in back office-related tasks? Are you interested in new technologies and the advanced industry of smartphones, laptops, touchpads, etc? Our client in Lisbon is looking for new team members to join this interesting project!Your responsibilities and impact as Digital Product Advisor will be:Back office activities regarding online ordersFollowing up with packages, orders, etc.Supporting the customer service agents' complex casesReaching out to customers via phone/email in order to solve the issue/problemGuaranteeing clients satisfaction and a high level of qualitySkills, qualifications, and interests you need to succeed in this role:You have a native level of GermanYou have a good level of EnglishYou are motivated and with a positive mindsetYou are efficient and have good organizational skillsYou are a team playerYou are client and service-orientedYou are willing to stay in the country for a medium-termYou are punctual and flexibleYou have very good communication skillsWhat's in it for you?Type of contract: yearly or 6 months contract, renewableWorking hours: full time (40h/week; 5 days/week) on rotating shifts (depending on the project)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on the level of experience)Excluding accommodation: 1.300 – 1.400€ gross/month (based on the level of experience)(*) paid training periodFor international candidates:Reimbursement of your initial flight expensesAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalPrivate health care available from contract signatureFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career pathsYour Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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