Your responsibilities and impact working as a Digital Marketing Web Product Implementation Specialist will be:
Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing
Perform and verify the implementation of web-based products with customers
Give guidance, support, and train customers on how to use the product
Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures
Skills, qualifications, and interests you need to succeed in this role:
You must be a German Native speaker and good English (B2 level)
Basic understanding or willingness to learn about JavaScript, HTML5, and CSS/CSS3
Basic understanding or willingness to learn about CMS platforms like WordPress/Shopify/Wix/Joomla or similar
Experience or interest in online advertising or ad product experience
Troubleshooting skills
Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process
Experience working in a B2B environment
Strong communication, customer service, relationship management, and support skills
What's in it for you?
Contract type: a fixed-term contract for one year that can be renewed every year
Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week)
Training: 9 weeks
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1035€ gross/month + bonus of up to 300€ gross per month
Without accommodation: 1.400€ gross/month + bonus of up to 300€ gross per month
For international applicants:
Reimbursement of your initial flight costs
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Career opportunities in different career paths
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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