Today, working for technology brands rhymes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join their international office in Lisbon!
Your responsibilities and impact as a Technical Support Specialist will be: Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencingPerform and verify the implementation of web-based products with customersGive guidance, support, and train customers on how to use the productsDeliver high quality service to your customers, exceeding client expectations and quality scoring measuresSkills, qualifications and interests you need to succeed in this role: You must be a Dutch Native speaker and have good English (B2 level) skillsBasic understanding or willing to learn about JavaScript, HTML5 and CSS/CSS3Basic understanding or willing to learn about CMS platforms like WordPress/Shopify/Wix/Joomla or similarExperience or interest for online advertising or ad product experienceTroubleshooting skillsTechnologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / processExperience working in a B2B environmentStrong communication, customer service, relationship management and support skillsWhat's in it for you? Contract type: a fixed-term contract for one year that can be renewed every yearWorking hours: Mon – Fri 8 am to 5 pm (40 hrs/week)Training: 9 weeksSalary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month + bonus of up to 300€ gross per month + signing bonus of 4,000€Without accommodation: 1298€ gross/month + bonus of up to 300€ gross per month + signing bonus of 4,000€(*) Compensation of the training period 100%
For international applicants:
Reimbursement of your initial flight costs after 3 monthsHelp with paperwork, opening a bank account, etc. upon arrivalExtra perks: Free Portuguese lessons, cooking classes, sports activities and social events organized by the companyCareer opportunities in different career pathsWhat should you expect from living in Lisbon? A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
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