Your responsibilities and impact as a Customer Service Agent will be:
Provide optimal advice regarding different queries of the business clients
Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy
Understand the business goals of your clients in order to match the required online advertisement solutions
Provide strategic campaign support and advertiser training to educate your clients
Achieve strong customer satisfaction with a focus on quality and results
Skills, qualifications, and interests you need to succeed in this role:
You have a mother tongue level in Hebrew + a good English level (at least B2)
You have completed secondary school or already have a Bachelor-degree
You already have experience in customer service or sales
You are familiar with social media
You are a strategic thinker
You strive for excellence and professionalism
You have excellent communication and listening skills
You are a real team player and willing to work with many other nationalities
What's in it for you?
Contract type: a long-term fixed-term contract for 12 months, which can be renewed every year.
Working hours: Mon – Fri 8 to 18h (40h/week)
Training: 5 weeks incl. Google Ads certification (useful for future employers)
Salary conditions – 2 options:
Including free accommodation (shared flat, all bills included): 1.400€. gross/month + monthly bonus
without accommodation: 1.700€ gross/month + monthly bonus
For international candidates:
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. on your arrival
Free Portuguese lessons, cooking courses, sports activities and social events organized by the company.
Real career opportunities in various career paths
Your Future Company:
You want to start your career with Digital Marketing? Do you like online advertising and new technologies?
If you are motivated, creative and open-minded, we might have the perfect job for you!
Start your career in digital marketing in an innovative and international company.
Do you have new ideas? Tell them! Every minute changes are made and you can have an efficient and innovative influence.
Make a new international experience in sunny Lisbon.
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