Job Title : Content Moderator | German Speaker Location : Porto, Portugal Start Date : 10th October 2024 Contract Type : Permanent Join Our Team in Porto!
Are you passionate about making the digital world a safer and better place?
Do you have a keen eye for detail, a love for German culture, and want to be part of a dynamic, international environment?
We have the perfect opportunity for you!
As a Content Moderator for a leading social media platform, you'll play a crucial role in ensuring a safe, positive, and legal online experience for users.
You'll be based in the stunning POP - Porto Office Park , surrounded by a vibrant atmosphere, with the opportunity to grow your career in one of the most exciting cities in Europe!
What You'll Be Doing : Moderate and review content : Evaluate online videos, social media posts, complaints, and legal notices to ensure compliance with platform policies.
Protect intellectual property : Assess copyright issues and take appropriate actions on incorrect decisions.
Audit & update : Review, update, and audit social media content for quality and accuracy.
Collaborate with a global team : Work closely with colleagues to ensure customer service meets Key Performance Indicators (KPIs).
Maintain product knowledge : Stay informed on client services, products, and guidelines to deliver accurate moderation.
What You Bring : Language Proficiency : German (C1) + English (B2) Attention to Detail : A sharp eye for detail with the ability to spot and handle sensitive or non-compliant content.
Communication Skills : Excellent verbal and written communication skills in both German and English.
Tech-Savvy : Strong PC skills and the ability to navigate through various platforms and tools effortlessly.
Adaptability : The flexibility to work in a fast-paced, high-volume environment where changes happen quickly.
Team Spirit & Independence : Ability to work independently while thriving in a team-oriented environment.
Customer Focused : A patient, customer-service mindset with a passion for maintaining a safe online community.
Your Rewards : Base Salary : 950EUR/month (paid 14 times a year) Language Bonus : 450EUR/month (paid 12 times a year) Meal Allowance : 1,837EUR/year (net) Work Schedule : Rotating shifts, 24/7 coverage (with 2 days off) Office Location : POP Porto Office Park Relocation Support : Flight Ticket : Weve got you covered!
Well reimburse your airfare (up to 700EUR) after 90 days of your contract.
Accommodation : Enjoy 3 weeks of accommodation on us to help you settle in!
Relocating within Portugal?
No worries!
Well reimburse your travel costs (up to 150EUR) and provide 15 days of temporary accommodation.
Why Work With Us : Growth Opportunities : Develop your career in one of the fastest-growing industries.
Diverse Environment : Work with people from around the globe in a fun and supportive atmosphere.
Prime Location : Our office is in the heart of Porto, surrounded by cafes, parks, and easy access to public transport.
Comprehensive Training : Well provide 3 weeks of extensive training to ensure you're fully prepared to excel in your role.
Who We're Looking For : Minimum Requirements : Strong computer navigation skills Ability to multi-task and adapt to rapid changes A detail-oriented mindset, tolerance for repetitive tasks , and a positive attitude 1 year of experience in content moderation or customer service (preferred) Associate degree or equivalent (preferred) Documents Required : EU ID Residence card Manifestação de Interesse Visa (under consultation) How to Apply : Interested in making a difference?
Apply today and start your journey with us in beautiful Porto !
