HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees' well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
The Team
The Technology function is led by a CIO who manages a team of around 400 IT professionals in Europe and the US. Reporting to the CIO are 8 CTO's responsible for Group functions, our 5 business units, Enterprise Architecture, and our IT Services team. This role forms part of the Group Enterprise Services (GES) Platform Engineering Value Stream, led by the Head of Platform Engineering. The Head of Platform Engineering reports directly into the CTO for GES.
The Role
You will be a member of a Value Stream which includes DevOps Engineering and Platform Engineering. Specifically, you will be a key member of a DevOps Engineering team responsible for the Continuous Improvement over our cloud and on-premises platforms. We look for opportunities to do things smarter, cheaper, quicker, and ensuring everything we do can be re-used across the value streams.
Working within Hiscox Group Enterprise Systems team as the DevOps Team Lead, you will be responsible for building out our cloud solutions in collaboration with our application teams. You will play a key role across the GES value streams to share your expertise and champion DevOps practices.
Our aim is to interweave DevOps more throughout the value streams. This role will be part of our efforts to mature our DevOps strategy and drive the necessary transformations to get there. Ensuring that we utilise DORA metrics to increase our lead times throughout the value streams and address bottlenecks efficiently. This will involve working with our application teams to inform best practice.
Key Responsibilities
Line Management of the DevOps Engineers within GES, leading the recruitment and onboarding of new engineers when relevant and identifying gaps in capacity and capability.
Oversee your team's deployment of DevOps capabilities and provide support to the Head of Platform Engineering, specifically around capacity and delivery of the GES Portfolio.
Coaching and mentoring your team members and supporting the Head of Platform Engineering in terms of overall value stream management - especially with partner resources.
Influence key architectural decisions early on based on requirements of the business, budgets and resiliency.
Create and maintain Azure infrastructure across all environments utilizing Azure DevOps Pipelines & Terraform.
Oversee and coach application teams in intra-day deployments mechanisms advocating for DORA informed improvements.
Drive the DevOps principles and culture across GES Value Streams.
Identify engineering limits, bottlenecks and tipping points before they're reached.
Candidate Profile
Mandatory skillset:
5+ years as a DevOps engineer, working on solutions in Azure or hybrid cloud, preferably with Azure DevOps.
Experience with Terraform and Azure Resource Management Templates.
Experience setting up and working with Puppet and Azure DevOps pipelines.
Knowledge of Cloud native, microservices, containerized systems, preferably with Kubernetes.
Strong desire for continuous improvement and an Agile way of working.
Why Hiscox?
Healthy work-life balance with our 35h/week and hybrid working system.
After 5 years work 1-month sabbatical leave.
Team spirit with many opportunities to engage and an open culture.
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Work with amazing people and be part of a unique culture.
If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
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About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
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