Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity."Be at the center of the cloud organization at Richemont, driving the transformation of our Group technology and supporting our Maisons in their cloud journey."ContextFor the last few years, Richemont has been conducting a fast pace cloud transformation to accommodate our steady business's growth. Today we are moving forward to the next level of cloud architecture, by leveraging multi cloud providers and providing a large variety of native services to our different Maisons.As Cloud Solutions Engineer with monitoring expertise, you will be part of the DevOps monitoring and operate team within the Cloud and DevOps Services department. You will report to the Monitor and Operate team lead, dealing with a wide audience of engineers and technical experts internally, you will also be in touch with our business partners and our Maisons. This position is to strengthen Monitoring Solutions team as more and more workloads are brought to the cloud, therefore managing a large set of monitoring tools. You will contribute identifying monitoring requirements, set best practices, develop infrastructure and tools that enable the usage of our standard of monitoring. And enable initiatives by providing advisory to project teams.Responsibilities for monitoring engineerDeliver the monitoring platform as a service (set-up, troubleshoot, maintain) to the various other infrastructure and application teams across the enterprise.Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise.Establish guidelines around system alerting and alert routing to ensure efficient and timely response to infrastructure/system issues which impact production environments.Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.Enforce best practices around data collection and storage of collected metrics to ensure that we have the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.Maximize our knowledge as industry leading experts on monitoring systems so that we can understand and implement advanced monitoring scenarios, address monitoring gaps, and to ensure that our corporate resources are monitored as effectively as possible.Create a culture and process of continuous refinement in the monitoring space by establishing an iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service delivery teams.Qualifications for monitoring engineerExcellent communication skills and autonomy into following tasks and assisting projects.Fluent in English mandatory, other language a plus.Implementing and supporting enterprise monitoring tools for Cloud Provider, networks, server and storage infrastructures application monitoring and performance of Richemont.3 to 5 years of experience as a Cloud Solutions Engineer with strong expertise on monitoring services in an international environment.Strong experience with infrastructure-as-code automation using Terraform, Gitlab, etc.; with configuration management using either Ansible or an equivalent.Intermediate understanding of the IT & Network infrastructure.Proficiency in scripting languages such as Python, bash, or PowerShell for automation and orchestration tasks.Strong experience in a SaaS Infrastructure Monitoring application, APM/RUM tools DataDog, Site 24x7 or similar.Experience with Alerting tool. Pagerduty or similar.Knowledge of cloud platforms (AWS, Alicloud, Azure is a plus) and their monitoring capabilities.Familiarity with containerized technologies like Anthos, EKS, ACK.Good understanding of Agile/DevOps operating model with experience and passion to work in a fast-paced Agile environment, delivering features in small time duration and utilizing automation whenever possible.Good analytical thinking and skills to report efficiently to a wide audience.Excellent communication and collaboration skills to work effectively with cross-functional teams.Strong documentation skills to create clear and concise technical documentation.Your Journey With Us:If your application is selected, we will reach out to you ASAP for an informal introductory call.The next step from there would be a first Technical interview with Joël Rochat and then if there is a match a second interview with Alexandre R. DevOps Platform Manager.
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