Devops Engineer Openstack

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Responsibilities:Architect and evolve our OpenStack environmentLinux configuration and troubleshootingDesign and maintain availability zonesCollaborate with other architects and engineers on the design/deployment of our OpenStack environmentCollaborate with engineers to troubleshoot, test and build the platform.Work across teams to provide feedback and guidance in the evolution of the platform supportUnderstand cluster requirements with evolving customer needs. Design and implement solutions meeting requirementsCreate and document processes and procedures through comprehensive testingEffectively communicate with cloud tenants as requiredBe willing to participate in an on-call rota.Qualifications:4+ years of experience designing and maintaining OpenStack networking including OVS/OVN, interface with hardware network.5+ years of experience with Linux configuration and troubleshootingStrong client service orientation and ability to maintain positive partnershipsSolid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, CinderCertified OpenStack Administrator or equivalent experienceDetailed knowledge of one of the public cloudsExperience with ContainersAutomation using tools such as Ansible, Puppet, BASH, and Python ScriptingExcellent planning and problem-solving skillsOrganized with a track record of managing complex projectsAbility to work with internal developers to collect feedback, prioritize tasks, and manage the engineering backlogWilling to roll up your sleeves and help out with hardware and software issuesDesired Skills:Solid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, CinderStrong communication skills and ability to interact with other platform architects.Membership and extensive interaction with the OpenStack community and active participation in the core projectsFamiliarity with Infrastructure AutomationFamiliarity with KubernetesFamiliarity with Data Center design, including server hardware, rack diagrams, power, and cooling requirementsKnowledge of Monitoring and Performance, such as Prometheus, Grafana
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