Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified's AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Wayfair, Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
Our R&D TeamWe practice agile methodologies, building cross functional teams around business value with a high level of independence.We aim for a DevOps culture, where each team has end-to-end ownership of their product, with a can-do and collaborative mindset.We're passionate about quality at scale, performance engineering, high availability, robust distributed architecture, and clean code. We work with various programming languages and data platforms to optimize the right technological solutions for each product.As part of our team, you'll work with cutting-edge technologies and contribute to the creation and maintenance of one of the most interesting and complex products on the market, including:Our analysis flow, involving a variety of data sources + complex analytical logic, with high availability and SLA requirements.Our business applications, meant to serve the world's first tier customers' payments teams and their varied use cases.Our operational tools, used to maintain effective, self-serve management of considerable onboarding size and monitor our customers' analytical performance.About the RoleYour role within the Cloud Observability team will involve developing essential tools as needed, maintaining system observability, upgrading them as needed and introducing new technologies and innovative ideas. Additionally, you'll be responsible for troubleshooting issues as they arise. Furthermore, you'll occasionally provide support, guidance, and training to the development department on how to effectively utilize our tools.
What You'll Be DoingYou will be responsible for the Observability tools, like Prometheus, Grafana, Opentelemetry, etc.Manage high-scale cloud infrastructure and services, optimizing for performance, stability, cost, and reliability.Mentor, inspire DevOps engineers, ensuring high performance and collaboration.Collaborate across teams to align DevOps activities with business objectives.Evaluate and implement best practices for monitoring.Qualifications5+ years as a DevOps engineer.Experience with Prometheus, Grafana, Opentelemetry - Must.Experience with K8S.Vast experience with running a large-scale operation on AWS or GCP.High analytical and troubleshooting skills.Proficiency in scripting languages (e.g. Bash, Python).Experience with CI/CD best practices and tools (CircleCI, ArgoCD).Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
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