Your New Company
1WorldSync is the leader in Product Content Orchestration. They simplify the creation and distribution of impactful content that's accurate, consistent and relevant everywhere commerce happens.
Your new role Complete support requests regarding IT Helpdesk, Google Workspace, and Atlassian CloudConfigure laptops and troubleshoot end-user laptop issuesComplete end-user support requests to ensure staff productivityComplete project work and participate in IT initiativesAdminister Google Workspace EnvironmentAdminister Atlassian Cloud EnvironmentAdminister Microsoft Azure and Intune EnvironmentsAdminister Cisco Meraki Network environmentMaintain and monitor IPSec tunnels and VPN connections and manage network equipmentUtilize 1WorldSync Management tools (Intune, NinjaRMM, Zoom, TrendMicro)Provide documentation, track KPIs, and maintain reports of systemsFollow and participate in security initiatives as neededMaintain and manage all hardware inventoryCreate and maintain documentation related to corporate IT processes and proceduresOnboarding new employees and conducting meet-and-greet sessions when distributing equipmentPartner with the Facilities team on special projects and other miscellaneous itemsOther duties as assigned What you will need to succeed Bachelor's degree in Computer Science or equivalent degree and experience2+ years experience in Network or IT administrationComfortable with English - written and spokenThis is a hybrid position, working in the Lisbon office, with monthly travel to the Porto office What the company can offer you Inclusive Culture: They value diversity and are committed to creating an inclusive workplace for all employeesProfessional Development: They support continuous learning and offer opportunities for self-development and professional/personal growthWork-Life Balance: They understand the importance of work-life balance and offer remote working options.Supportive Environment: They provide a supportive environment that empowers employees to succeed and make a differenceHealth-care provision provided28 days paid vacation, as well as public holidays, and volunteer time offSummer and Winter salary paymentDaily meal allowance per day of effective workEmployee assistance program, including health and well-being support Next Step
If you are interested in this opportunity, please send us your updated CV. If you're looking for another type of professional challenge, contact us to discuss other career opportunities, always in complete confidence.
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