HISCOX is an international insurer specialized in the market of luxury goods & property, and high end professional insurance. As experts in risk we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees' well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
The Role
The Data Quality Analyst is a role in the Europe Data Team who is responsible to support the delivery of new Data Management practices within Hiscox Europe. Supported by Informatica platform, we aim to create the necessary processes, data quality rules, data lineage, data dictionaries, business glossaries, reference data repository (amongst others) to ensure we have a robust analytics solution for the future.
These new Data Management practices are part of the wider strategic objectives of our European Data Strategy. As we build our new Data & Analytics solution, we want to be able to build the necessary governance around it.
Considering this strategic Data journey, there is the opportunity to shape the path and deliver the outcome. There is also the need for you to contribute and work with the team in delivering our current commitments, so business as usual is part of this role.
What does a Data Quality Analyst do?
A Data Quality Analyst is a subject matter expert in Data Management, responsible for:
Data governance processes and policies delivering
Data quality assessment and monitoring using a Data Management tool
Business concepts consolidation and alignment
The ultimate objective is not only to ensure the robustness of Data & Analytics Platform, but also to expand the remit of these capabilities to our wider European application spectrum.
Main activities for this role should be:
Analyse Data Quality issues reported by Hiscox teams and act accordingly to fix them at the data source.
Identify and analyse BAU changes with impact on business mappings according to business requirements.
Maintain and implement changes on Data Management tool according to the data quality rules, business glossary terms and metrics, workflows and data portfolio.
Monitor jobs execution on Data Management tool to ensure a correct update of catalogues based on the source systems, validate new scores of data quality processes and data profiling results.
Implement data governance processes and workflows that orchestrate the entry, validation and approval of data changes using data governance tools (Informatica) to ensure policy compliance and change awareness over the Business Units.
Ensure data compliance and data usage control in collaboration with Europe Privacy team.
Contribute to a unique view of business concepts for all regions/business teams, by identifying and reporting inconsistencies in their definition or calculation.
Support data consumers on self-service and concepts clarification.
Technical must-haves
Bachelor's / Master's degree, ideally in Management / Computer Science / Mathematic / Economics / Statistics (or similar)
Previous background in Data & Analytics roles (2 or more years), preferably in Data Management (e.g. Data Quality)
Knowledge of SQL or analytical/reporting tools required to perform data analysis
Ability to understand business needs and translate them to technical requirements
Fluent in English, verbally and written
Personality traits
Motivated self-starter who can work autonomously and add value in a team
Passionate with a can-do attitude, looking forward to find ways to improve the way we manage our data
Thirst for new ways of working to add value to the business
Ability to sell ideas and concepts providing background knowledge and information to the team as well as internal customers
Ability to link business needs to technical deliveries
Customer relationship management – ability to build productive relationships with end users and deliver robust solutions to them
Business focused
Ability to work with ambiguity and change
Flexibility in both attitude and delivery style
Resilience
Nice to haves
Experience in Business Intelligence, Data & Analytics
Experience with Microsoft Business Intelligence and Analytics tools
Previous experience with Data Management tools (Informatica preferable, SAS, Talend or any other relevant)
Knowledge of Power BI to understand the data models and validate KPIs calculations
Experience with Agile/Scrum based methodologies
Experience in the Financial Services sector
Work with amazing people and be part of a unique culture
Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
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About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
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