Data Analyst & Operations | Location: Braga

Job Description
Your contribution to something big: Deploy, monitor, and maintain IoT devices in the field.Analyze device performance data to ensure optimal functionality.Provide excellent customer service by addressing inquiries and resolving issues promptly.Follow up with customers to ensure satisfaction and continuous improvement of services.Data processing and automation using Python.Use of BI tools such as Tableau, Power BI, and Grafana for data visualization and reporting.Create and maintain dashboards that provide insights into operational performance.Ability to leverage cloud tools for data storage and scalability.Qualifications
What distinguishes you: Master's Degree in Engineering, Information Technology, or a related field.Experience with BI tools such as Tableau, Power BI, and Grafana.Proficient in using SQL for querying and managing data from IoT devices.Strong problem-solving skills to diagnose and resolve technical issues in the field.Effective communication skills to coordinate with cross-functional teams and report on field activities.Ability to handle customer interactions professionally and empathetically.Ability to manage multiple field projects and prioritize tasks effectively.Cloud certification (e.g., AWS Certified Cloud Practitioner) is beneficial.Fluency in English (written and spoken).Additional Information
What we offer you: Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health-related activities | canteen | good access to public transport | space for creativity.

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