Danish Fluent Customer/Technical Support

Danish fluent Customer Support Location: Lisbon, Portugal
Our client leading global provider of customer experience solutions and technology is looking for Technical Support with fluent Danish language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us stronger together. They are offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! As a result of incredible growth, they're looking for?Danish fluent speakers to join our lively, fun-loving team in Lisbon to support them in providing exceptional experiences for some of the world's?biggest and most well-known brands.
If you would like to be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users- click APPLY button now! We are providing full training for the role, relocation support and great benefits.
Profile: Fluent Danish and good EnglishActive listeningGood needs assessmentEnjoy customer serviceWillingness to solve even difficult cases in the first contactResistance to stress Responsibilities: Respond to inbound customer requests, documenting relevant case informationAssure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)Respond appropriately or escalate customers to higher tiers of support as defined and documentedCollaborate with other technicians to resolve or properly close help tickets What we can offer:
Meal 6e p/day
Full time
Private Health insurance
Relocation package
A bright, modern, and exciting place to work
Several training and career development opportunities
Team events
25 paid vacation days
Wellness break
Free fruit, coffee and beverages and vending machines
Competitive salary with package, paid 14 months per year package 1500e gross p/m
Full paid training
Working hours Mon-Sun 8am-5pm