Danish Customer Support In Lisbon

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in Danish .
Provide accurate information about products, services, and policies.
Troubleshoot and resolve customer issues effectively and efficiently.
Maintain detailed records of customer interactions and feedback in our systems.
Collaborate with team members to enhance service delivery and customer satisfaction.
Participate in ongoing training and development programs to improve skills and knowledge.
Requirements:
Native Danish speaker with strong communication skills.
Proficiency in English (B2 level or higher) is preferred.
Previous experience in customer service or support is a plus.
Excellent problem-solving abilities and a customer-focused mindset.
Ability to work both independently and as part of a team.
Proficient in using computer systems and software applications.
What We Offer:
Competitive salary along with performance-related bonuses.
Comprehensive training and ongoing support to help you excel in your role.
Opportunities for career advancement within the organization.
A dynamic and collaborative work environment in Lisbon.

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