For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate is A natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices. You have the ability and will to absorb knowledge Required skills Fluent in Czech Working proficiency in English Experience in Technical Support is preferred Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices Ability to follow technical troubleshooting steps Excellent communication skills High understanding of IT topics such as storage, networking, mobile device management You display of a strong customer focus and promotion of a commitment to excellence Previous customer service experience is a plus Ability to show empathy towards customers You have a positive & flexible attitude Attendance and punctuality Ability and will to absorb knowledge Benefits Excellent benefits package Multilingual and excellent work environment to provide the customer service Extensive training Adaptation to Greek culture and Greek language courses Internal employee incentives Located in an amazing office in Greece with excellent transport links Excellent relocation package with a great support system for non local hires Extra private health insurance Enjoy life in Greece, there are loads of social & sports events Location Remote, must be based in Greece Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year. At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process. Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.
