Description
Are you passionate about online advertising and ready to join one of the leading tech companies? We're looking for Czech-speaking candidates to support a famous social media marketing platform as part of our client's team in Lisbon, Portugal. This is a unique opportunity to work in an innovative, fast-paced environment, providing advertiser support as a Marketing Expert Representative.About the Role:In this role, you'll act as a Client Concierge, working closely with advertisers and agencies to enhance the advertising experience. You'll provide exceptional post-sales support, customer service, and troubleshooting while actively helping clients achieve their advertising goals. You'll work in Czech and English, offering expert guidance and tailored solutions.Key Responsibilities:Engage with new and existing clients daily through phone, chat, and email, identifying sales opportunities and providing custom solutions.Manage a portfolio of small business clients, supporting their growth and maximizing ad performance.Develop a deep understanding of the Czech market and relevant industry trends to customize support for local advertisers.Continuously improve client satisfaction by consulting on optimal advertising solutions and proactively optimizing client campaigns.Provide insights and product feedback, sharing success stories of advertisers who have grown using the platform.
Requirements
Training and Development:The onboarding includes a 12-day intensive training program to ensure a smooth transition into your role. You'll gain insights into the platform's products, customer management, and advertising solutions, preparing you to excel in a dynamic environment. All you have to bring is a great willingness to learn, possess a valid EU pass and speak Czech on a C2 level and English at least on a B2Working Conditions:Start Date: January 9th 2025Relocation: Housing included of up to 14 months, transfer from airport and a reimbursed flightSalary: €1,766/month or €1,397/month with company-provided housing in Lisbon (flexible option—you may cancel housing at any time).Schedule: 40 hours per week (Monday to Friday), with an 8-hour shift and a 1-hour lunch break.Holiday and Christmas Bonuses: Following Portuguese law, with holiday entitlement and extra compensation for working on public holidays.Why Lisbon?Lisbon offers a blend of sunny weather, rich culture, and affordable living. With stunning beaches, a vibrant nightlife, and a welcoming international community, it's the perfect city for both professional growth and enjoying life outside of work.
Offer
Benefits:Competitive base salary with the option for company-provided housing, and monthly holiday and Christmas bonuses.Extensive training and ongoing support to advance your career in advertising and client services.If you're ready to start your career in Lisbon and bring your expertise to one of the world's most famous social media platforms, we'd love to hear from you!About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
Conocimientos:Czech, Sales, Management And Analytical Skills