Lisboa, Portugal, PT
Come and work with us.How about joining a support team of one of the most respected photographic brands?
Are you Czech native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you! Your future project: join our Czech Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
Support customers by answering their questions regarding products and services via phone and emailOffering solutions for customers' demands by identifying and troubleshooting with the available resourcesBuild meaningful relationships, answering customers' questions in a courteous, friendly, and professional mannerMeet and exceed our service quality goals, compliance regulations, and productivity targetsCreate amazing experiences that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackTo succeed in the role, you will need to have:
Native or proficient level of Czech (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skillsAnalytical and problem-solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, PortugalBenefits.Relocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with FoundeverWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today! Watch this video to get a sneak peek of the job in action
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