.Grasshopper Adventures - Global Touring At Global Touring, we embrace curiosity, authenticity, ownership and collaboration and love meeting new people, experiencing other cultures and celebrating our differences. We are looking for someone to join the team that aligns perfectly with our organisation vision and values, and has the energy and passion to bring it to life for our teams and our customers. Being a part of the Global Touring team means you will inspire travellers through life changing travel experiences. We have three dynamic brands – Grasshopper Adventures, Topdeck Travel & Back-Roads Touring. Each brand caters to different customer segments in unique ways. Our newest brand – Grasshopper Adventures – has specialised in cycling and multi-active tours across Asia for the past 20 years and we are now launching a brand new product range for GHA in Europe. To start with our destinations will be Portugal (Douro Valley), Spain (Costa Brava), Italy (Sicily) and Croatia (the Dalmatian Coast). Over the coming years we plan to add more destinations. The role of a Grasshopper Adventures Tour Leader Our Tour Leaders are responsible for the day-to-day running of the tours on the roads, paths and trails of our wonderful destinations. This involves: Leading a cycling group on pre-defined routes in a safe, inclusive and enjoyable manner. Directing the activities of tour drivers, bike mechanics and/or assistant tour leaders. Giving in-depth commentary relevant to the destination, the route, the experiences, the local life and everything you see along the way; Managing all tour related paperwork and expenditure and completing the relevant accounting and administrative paperwork; Leading all group activities and socialising with the group; Interacting with various suppliers and accommodation providers on a daily basis; Looking after the groupsafety and enjoyment and being the first point of contact in case of incidents or crisis. Dealing with on-route bicycle mechanical issues to keep guests riding where possible. Continually managing 'risk' during the day's activities and adapting to conditions detrimental to group safety and enjoyment. It is a big responsibility as you are directly responsible for the successful operation of the tour. Our Tour Leaders are at the heart of our product and personify what we want to achieve as a business. Our Tour Leaders: Have an in-depth local knowledge of the place where you would lead tours and a genuine interest and passion for our destinations and have the ability to draw out the very best impromptu experiences that enhance the guests' journey. Make safety a priority on a daily basis. Are highly organised with the ability to plan ahead. Possess extremely developed problem solving skills. Demonstrate a professional attitude and behaviour at all times. Possess a high level of customer service and great people skills
