Customer & Technical Support – Italian speaker in LisbonAre you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support!What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.What you'll be doing at Teleperformance PortugalAs aItalian-speaker Customer & Technical Support, you will:Working as a Customer & Technical Support, you'll have to be a relentless advocate for the customers and their issues; Provide the necessary help to solve all customer's technical issues, through phone and email; Ensure customer satisfaction, presenting creative solutions to their issues; Make an effort to regained customer's confidence in the brand; Provide recommendations to engage with customer's needs; Have a central role within the internal organization.There will be big smiles if youFluent level of Italian and a B2-level in English; Customer oriented with strong decision-making skills as a Customer & Technical Support; Excellent communication and good argumentation skills; Ability to solve technical issues creatively; Ability to build and maintain positive relationships with customers; Basic knowledge of Windows and MS Office.Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.#J-18808-Ljbffr