Customer & Technical Support – French Speaker In Lisbon

Customer & Technical Support – French speaker in Lisbon Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support ! Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities ; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more. What you'll be doing at Teleperformance Portugal As a French-speaker Customer & Technical Support, you will: Be a relentless advocate for the customers and their issues; Provide the necessary help to solve all customer's technical issues, through phone and email; Ensure customer satisfaction, presenting creative solutions to their issues; Make an effort to regain customer's confidence in the brand; Provide recommendationsto engage with customer's needs; Have a central role within the internal organization. There will be big smiles if you Fluent level of French and a B2-level in English; Customer-oriented with strong decision-making skills as a Customer & Technical Support; Excellent communicationand good argumentation skills; Ability to solve technical issues creatively; Ability to build and maintain positive relationships with customers; Basic knowledge of Windows and MS Office. Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team. #J-18808-Ljbffr