Customer Technical Service

About us As the world leader in metal packaging technology, Eviosys designs and manufactures a wide range of innovative and sustainable metal packaging solutions.
Our customers are some of the world's largest and most respected companies.
We currently have a vacancy for a Customer Technical Service Technician in our factory in Alcochete/Portugal.
MissionEnsure customer support service customer, satisfying their needs and presenting itself as a business partner.Represent the client's interests within Eviosys.Main dutiesCustomer Technical Service support in quality claims in our customers.
(food and closures) Provide technical support required for the best use of Eviosys products, including change overs and spare parts management Cappers maintenance, new installation and spare parts management.
Carry out audits of customer processes and, where appropriate, make recommendations for improvement.
Lead and manage customers homologation processes Develop and maintain network with customersYour profileMechanical background (electrical knowledge is a valuable asset) Food sector knowledge (preferable) Cutting and welding knowledge Native Portuguese and fluent Spanish and English Geographical mobility to visit customers in Portugal and Spain Microsoft office and outlook knowledge.What Eviosys can offer you the opportunity to build a career in a multi-cultural environment to be rewarded fairly and promoted based on merit and performance professional and personal development through training and work experiences strong engagement and commitment to the safety of our employees