Customer Support With Hebrew

col-wideJob Description:

WorkPlace: Lisbon

As a Customer Support Representative, you will be responsible for:

Receiving telephone calls from clients wishing to obtain various types of information concerning the product or service

Management of incoming calls and email

Provide accurate, valid and complete information by using the right methods/tools

Follow communication procedures, guidelines and policies

Handling clients' requests: policy changes, cancellations, claims, updating payment details.

Requisitos

Requirements

What you will need:

Fluent level of Hebrew language (at least C1)

Good level of English language (at least B2)

Strong communication skills

Vantagens

Benefits

What you will gain:

Base salary without accommodation: 1750€ gross

Base salary with accommodation (room in shared apartment with bills included): 1450€ gross - only if you are currently living at least 100 km away from Lisbon

1500€ Signing Bonus + 1500€ Loyalty Bonus

Health insurance coverage for both public and private sectors

Airport pick-up and administrative help

Full refund of the flight expenses after 9 months of work

Free Language lessons, integrating activities with colleagues, and more