Customer Support With French In Portugal

Customer Support with French in Portugal Company: Smart-Recruitments
Job Description: Are you fluent in French and have strong communication skills? We have exciting job opportunities in Aveiro! Take the next step in your career by working with some of the top global brands.
What You Will Do:
Communicate with customers via phone, chat, and email;
Monitor and resolve cases efficiently to ensure quick resolution;
Maintain customer satisfaction while representing a major brand;
Develop and sustain strong, professional relationships with partners, always showing empathy;
Work towards achieving targets set by both the client and the company.
What You Need:
Fluency in French;
Proficient English communication skills;
Strong communication, interpersonal, and problem-solving abilities;
Basic computer knowledge and technical skills;
Ability to multitask effectively;
Team-oriented with the ability to thrive in a fast-paced, energetic environment.
What We Offer:
Comprehensive relocation support to Portugal;
Competitive monthly salary;
Health benefits and various other discounts;
Full training provided by certified instructors;
Opportunities for career advancement and professional development.
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information. Resolve customer complaints efficiently, ensuring their satisfaction. Availability to work rotational shifts and maintain flexible working hours. Comprehensive training and ongoing development.

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