Customer Support With French - Braga

Work from the office in Braga, Portugal
Recruitment Process: Easy online recruitment process (phone call interview)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.
Your main responsibilities as a Customer Support Specialist:
Listen to customers' questions and concerns, and provide answers and solutions;
Offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.
Handling calls, emails, chats and back-office tasks.
Requirements:
Fluency in French language (must be at least C2)
You live in Braga or you are ready to relocate
Ability to communicate clearly and effectively
What you will gain:
Full time contract
Base salary x 14 months or x 12 months
Performance Bonus
Meal Allowance (net) 7.23€ per day
Complexity bonus
Transportation bonus
Health Insurance Since day 1 (free after 6 months)
Apply today by submitting your CV, including your full name, contact information, and email address.
Job Type: Full-time
Application Question(s):
Please provide us with your private email address:
When can you start working?
Language:
French (Required)

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